Your Wellness Journey, Protected
Our terms of service protect your wellness journey while ensuring a safe, supportive community for all members. We believe in transparency and mutual respect.
These terms establish clear guidelines for responsible use of our wellness platform, safeguarding both your rights and our shared community standards. Your trust is our priority.
Terms of Service Overview
Welcome to Epoch Crafters. This overview provides a plain-language summary of our key terms and your responsibilities as a valued member of our digital wellness community. We aim to foster an environment of growth, learning, and mutual support, and these terms are foundational to that goal.
- Service Description: Comprehensive digital wellness resources, including articles, recommendations, and interactive features. We are not medical professionals and do not provide medical advice.
- User Account: Requirements for creating and maintaining a verified account, ensuring a secure and personalized experience.
- Community Benefits: Engage with forums, personalized plans, and curated content. Your commitment to our guidelines ensures a positive space for everyone.
- Quick Reference: Important definitions and conditions for efficient understanding.
For a complete understanding, please review the full terms below. Your engagement signifies acceptance of these terms.
Community Guidelines and Behavioral Standards
Our community thrives on respect, empathy, and shared commitment to wellness. These guidelines are designed to ensure every interaction contributes positively to our collective journey.
- Respectful Communication: Engage constructively. Personal attacks, harassment, or hate speech are strictly prohibited.
- No Medical Advice: Share personal experiences, but never offer or solicit medical diagnoses or treatments. Our platform is for educational support, not clinical care.
- Privacy & Confidentiality: Respect the privacy of others. Do not share personal information without consent.
- Prompt Moderation: Our team actively moderates to maintain a safe space. We encourage self-policing; please report any violations.
Proper Use of Wellness Services
Epoch Crafters provides information and tools for educational purposes only. Our content is designed to support your wellness journey, not to replace professional medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider for any health concerns or before making any health-related decisions.
- Educational Disclaimer: All wellness information is for general knowledge and should not be interpreted as medical advice.
- Professional Consultation: We strongly advise consulting with healthcare professionals for serious health conditions or personalized medical guidance.
- Age Restrictions: Our platform is intended for adults 18 years and older. Users under 18 require parental or guardian consent.
- Geographic Scope: Services primarily available within the United States, with specific Boston-area resources noted where applicable.
By using our services, you acknowledge and agree to these limitations.
Payment and Subscription Terms
Your access to premium Epoch Crafters features is governed by these straightforward payment and subscription terms. We strive for absolute clarity in all our financial interactions.
- Subscription Plans: Details on pricing, billing cycles (monthly/annual), and feature access for each plan.
- Billing & Payments: Secure processing of payments via major credit cards and other accepted methods.
- Cancellations & Refunds: Clear policies for subscription cancellation and prorated refunds where applicable.
- Auto-Renewal: Subscriptions automatically renew unless cancelled. Notifications are sent in advance of renewal.
- Dispute Resolution: Contact [email protected] for billing inquiries or disputes.
You can manage your subscription settings at any time from your account dashboard.
Liability Limitations and Disclaimers
Epoch Crafters is dedicated to providing high-quality, evidence-based wellness information. However, it is crucial to understand the limitations of our liability and the disclaimers that govern the use of our services.
- Medical Disclaimer: Content is educational, not medical advice. Consult professionals for health conditions.
- User-Generated Content: We are not liable for user-generated content or community advice. Users are responsible for their interactions.
- Third-Party Services: Disclaimers apply to integrated third-party tools or content; Epoch Crafters is not responsible for external sites.
- Service Interruptions: While rare, service interruptions due to circumstances beyond our control (force majeure) may occur.
Your use of Epoch Crafters implies acceptance of these limitations.
Dispute Resolution and Legal Contact
At Epoch Crafters, we aim to resolve any concerns amicably and efficiently. Should a dispute arise, we follow a clear, constructive process.
- Initial Contact: Please reach out to our customer service team first at [email protected] or (617) 555-0199.
- Mediation & Arbitration: For unresolved conflicts, we may engage in non-binding mediation or binding arbitration.
- Jurisdiction: All disputes are subject to the laws and jurisdiction of Massachusetts, located in Boston, MA.
- Legal Inquiries: For formal procedures, contact our registered agent at 1776 Freedom Trail, Suite 300, Boston, MA, 02108, USA.
We believe in open communication to resolve issues promptly and fairly.
Ready to Elevate Your Wellness Journey?
Our commitment to your well-being starts with clear guidelines. Review the full terms to understand how we empower you.
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